Shipping policy
Shipping Policy
Thank you for shopping with MwB813! This Shipping Policy explains how orders are processed and shipped from our store.
Order Processing Time
All of our products are made to order.
Orders are typically processed within 2–7 business days before shipping.
Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high demand, processing times may take slightly longer. If there is a significant delay with your order, we will notify you by email.
Shipping Rates
We currently offer the following shipping rates within the United States:
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Standard Shipping: $4.98
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Free Shipping: Orders $75 or more
Shipping costs are calculated automatically at checkout.
Estimated Shipping Times
United States:
Estimated delivery time is 3–7 business days after the order has shipped.
International Shipping (if available):
Estimated delivery time is 10–12 business days, depending on destination and customs processing.
Delivery times are estimates and cannot be guaranteed once the package has been handed to the carrier.
Order Tracking
Once your order ships, you will receive a shipping confirmation email that includes your tracking number.
Tracking information may take 24–48 hours to update after the package has shipped.
Shipping Delays
We are not responsible for delays caused by:
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Shipping carriers
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Weather conditions
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Customs processing
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Incorrect shipping addresses
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Other events outside of our control
Lost or Damaged Packages
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:
Include your order number and photos of the issue, and we will work quickly to resolve the problem.
Incorrect Addresses
Please ensure your shipping address is correct at checkout.
If an incorrect address is provided and the order has already shipped, we may be unable to replace or refund the order.
Contact Us
If you have any questions about shipping or your order, please contact us:
Email: binkley@mwb813.com
