🌟 Welcome to Our FAQ Page

I’ve put together answers to some common questions to make your shopping experience smooth and stress-free.
If you don’t see what you’re looking for, please reach out through our Contact Page — or email us at (binkley@MwB813.com) we’re always happy to help!

🛍️ Orders & Products

Q: Where do your products come from?
A: All our items are made to order through trusted print-on-demand partners. That means each piece is created just for you — helping reduce waste while ensuring high-quality prints on every product.

Q: Are your products handmade?
A: Each item is uniquely printed and produced when you place your order.  Every design is created with care to bring smiles and positivity to your day.

Q: Can I buy a gift card?
A: Yes! We offer digital gift cards that can be emailed to friends or family. They never expire and can be used toward any item in our store.

🚚 Shipping & Delivery

Q: How long does shipping take?
A: Since all products are made to order, production usually takes 2–5 business days, and shipping within the U.S. typically takes 5–10 business days after that. You’ll receive tracking info as soon as your order ships!

Q: Do you offer international shipping?
A: We currently ship primarily within the United States, but we’re working toward offering international delivery soon.

🔄 Returns & Refunds

Q: What is your return policy?
A: Because our products are custom printed just for you, returns are not accepted unless the item arrives damaged, defective, or incorrect.
If that happens, please contact us within 30 days of delivery and we’ll make it right!

Q: How do I report an issue or request a replacement?
A: Simply email us at binkley@MwB813.com with your order number, a photo of the issue, and a short description. We’ll be in contact with you with the rest. 

🏠 About Our Brand

Q: Who are the Binkleys?
A: We’re a Tampa Bay family passionate about spreading happiness through meaningful gifts and smiles. What started as a real estate brand has grown into a shop full of funny, spiritual, and sentimental designs made to brighten hearts and homes.

Q: Can I follow your journey?
A: Absolutely! Join us on Facebook, TikTok, and Instagram for uplifting posts, behind-the-scenes moments, and updates from our family brand — Moving with the Binkleys.